Patient MyChart Login >



Online Bill Pay






Click on the image above for a street map of our location.



Click on the image above for an aerial photo of our location.

Office location:

G.L.N.A., PC
414 Plymouth N.E.
Grand Rapids, MI 49505

Free parking is provided adjacent to the building. Our office is barrier free and a wheelchair is available.
   

Great Lakes Neurosurgical Associates has a large friendly staff of trained professionals to serve you. Your well-being is always our primary concern.

Appointments

Choose Great Lakes Neurosurgical Associates by simply requesting a referral from your primary care physician, chiropractor or other health care professional. For additional info or guidance, please contact us at: 616.454.3465 or 800.832.1815.



Patient MyChart Login   (patient forms & info)

Help us to help you!  Using MyChart online (recommended) will save you time and effort while enhancing your patient health care experience with us. If you have an existing Great Lakes Neurosurgical MyChart account, you may login below for your patient account, information and required forms.

For new (or existing) patients without a MyChart account, please call us and we will gladly assist you in getting set up. (Note: email address required)
Please contact us at: 616.454.3465 or 800.832.1815.

Patient MyChart Login >



New Patients

As a new patient, our secretarial staff can facilitate scheduling tests, office visits, and other procedures while other staff members serve you by acquiring necessary pre-authorizations, completing employer paperwork, setting up your MyChart account, and filing insurance claims.

During your visits to our office, our nurses and physician assistants often serve as a liaison between you and your physician, allowing him to maximize his time in the operating room and in the office. These highly qualified heath-care professionals will be able to answer many of your questions regarding pre-operative and post-operative care, including recommending treatment, relaying test results, and prescribing medications.

About MyChart - The MyChart online system was designed to enhance and improve your patient health care experience with us. Though not required, MyChart will save you time and effort with every office visit, as well as facilitate mutual communications. For new (or existing) patients without a MyChart account, please call us and we will gladly assist you in getting set up. (Note: email address required)

Please note: Patients under the age of 18 must be accompanied by a parent or guardian.

Feel free to contact us if you have any questions. 616.454.3465 or 800.832.1815.



On your first visit, please bring the following:


Completed patient information forms (via MyChart or printed - see below).
X-rays, CT scans, MRI scans or myelograms which you have had done (unless they were done at a Spectrum Health facility).
Medical records (if they are available to you).
A list of current medications.
Your insurance card(s).



G.L.N.A. Patient Information Forms

In order to save you time on your first visit to our office, and to assure that you have an opportunity to provide the most complete medical information possible, we have made our basic medical forms available to you online through MyChart. We encourage you to set up your MyChart account and complete the required forms prior to your first appointment. Please call us and we will gladly assist you in getting set up on MyChart (Note: email address required) OR make other arrangements for you to receive the required forms in advance of your office visit. Please contact us at: 616.454.3465 or 800.832.1815.



Fees and Insurance

Please present your insurance card at each office visit. As our office does NOT participate with all insurance companies, please verify your coverage before your appointment.

For a list of G.L.N.A. participating insurance companies, please click here. However, we recommend that prior to the initial exam that you verify that your specific group plan has a contract with Great Lakes Neurosurgical Associates PC.

Please be prepared to pay any co-pays at the time of service. In addition to cash or check, we accept VISA and MasterCard credit/debit cards. As a courtesy, we will bill your insurance company for you. Any amounts not covered by your insurance will be your responsibility.

If we are to bill workman’s compensation or auto insurance, we need the following information: insurance company's name, address, claim number and contact person for that insurance. If workman’s compensation or your health insurance provider determines that you have had an unauthorized office visit and/or surgery, you will be responsible for payment.

If you have any questions regarding our fees or your insurance coverage, please call us in advance of your appointment.



Practice hours

Our office is open from 8:30 a.m. to 5:00 p.m., Monday through Friday.
Our telephones are answered from 8:30 a.m. to 4:45 p.m



After-hours and emergency care

If you find it necessary to contact the doctor after normal office hours, the answering service will forward your message to the on-call physician and your call will be returned at the earliest opportunity. If an emergency situation should arise, we will respond to your problem promptly, however, if you are in doubt, go immediately to the emergency room of the nearest hospital and ask them to contact your doctor.
 

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