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Patient Information

Great Lakes Neurosurgical Associates has a large friendly staff of trained professionals to serve you. Your wellbeing is always our primary concern.

Appointments

Choose Great Lakes Neurosurgical Associates by simply requesting a referral from your primary care physician, chiropractor or other health care professional. For additional info or guidance, please contact us at: 616.454.3465 or 800.832.1815.

Help us to help you! Using MyChart online will save you time and effort while enhancing your patient health care experience with us. If you have an existing Great Lakes Neurosurgical MyChart account, you may login below for your patient account, information and required forms.

For new (or existing) patients without a MyChart account, please call us and we will gladly assist you in getting set up. (Note: email address required). Please contact us at: 616.454.3465 or 800.832.1815.

Patient Forms

In order to save you time on your first visit to our office, and to assure that you have an opportunity to provide the most complete medical information possible, we have made our basic medical forms available to you online through MyChart. We encourage you to set up your MyChart account and complete the required forms prior to your first appointment. Please call us and we will gladly assist you in getting set up on MyChart (Note: email address required) OR make other arrangements for you to receive the required forms in advance of your office visit. Please contact us at: 616.454.3465 or 800.832.1815.

Make a Payment

To view and/or pay your bill online, please click the button below to be redirected to our payment portal.

Practice Information

Office location

Great Lakes Neurosurgical Associates, PC
3350 Eagle Park Dr NE, Suite 102
Grand Rapids, MI 49525

Note: Free parking is provided adjacent to the building. Our office is barrier free and a wheelchair is available. Patients under the age of 18 MUST be accompanied by a parent or guardian.

Phone and fax numbers:

Fax: 616-454-9004
Local: 616-454-3465
Toll free: 800-832-1815

Practice hours

Our office is open from 8:30 a.m. to 5:00 p.m., Monday through Friday.
Our telephones are answered from 8:30 a.m. to 4:45 p.m

New Patients

As a new patient, our secretarial staff can facilitate scheduling tests, office visits, and other procedures while other staff members serve you by acquiring necessary pre-authorizations, completing employer paperwork, setting up your MyChart account, and filing insurance claims.

During your visits to our office, our nurses and physician assistants often serve as a liaison between you and your physician, allowing him to maximize his time in the operating room and in the office. These highly qualified heath-care professionals will be able to answer many of your questions regarding pre-operative and post-operative care, including recommending treatment, relaying test results, and prescribing medications.

About MyChart – The MyChart online system was designed to enhance and improve your patient health care experience with us. Though not required, MyChart will save you time and effort with every office visit, as well as facilitate mutual communications. For new (or existing) patients without a MyChart account, please call us and we will gladly assist you in getting set up. (Note: email address required)

Please note: Patients under the age of 18 must be accompanied by a parent or guardian.

Feel free to contact us if you have any questions. 616.454.3465 or 800.832.1815.

On your first visit, please bring the following:

  • Completed patient information forms (via MyChart or printed – see below).
  • X-rays, CT scans, MRI scans or myelograms which you have had done (unless they were done at a Spectrum Health, Metro, or Mercy Health Saint Mary’s facility).
  • Medical records (if they are available to you).
  • A list of current medications.
  • Your insurance card(s) and a form of identification.

Fees and Insurance

Please present your insurance card at each office visit.

As our office does NOT participate with all insurance companies, please verify your coverage before your appointment.

Participating insurance companies.

We recommend that prior to the initial exam that you verify that your specific group plan has a contract with Great Lakes Neurosurgical Associates PC.

View participating companies.

Please be prepared to pay any co-pays at the time of service.

In addition to cash or check, we accept VISA and MasterCard credit/debit cards. As a courtesy, we will bill your insurance company for you. Any amounts not covered by your insurance will be your responsibility.

Workman’s compensation or auto insurance

If we are to bill workman’s compensation or auto insurance, we need the following information: insurance company’s name, address, claim number and contact person for that insurance. If workman’s compensation or your health insurance provider determines that you have had an unauthorized office visit and/or surgery, you will be responsible for payment.

Questions

If you have any questions regarding our fees or your insurance coverage, please call us in advance of your appointment.

Testimonials & Reviews

Click the button below to view a page with details on how to leave or read reviews for GLNA.

Click the button below to view a list of sites with helpful information on neurological conditions.